Privacy Policy

InjuryNextSteps.com (“InjuryNextSteps,” “we,” “us,” or “our”) operates the website injurynextsteps.com and related services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or submit information through our intake form.

By using our website or submitting information through our forms, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

Important: InjuryNextSteps.com is not a law firm and does not provide legal advice. We are a free informational resource that connects individuals with personal injury law firms in their area.

1. Information We Collect

Information You Provide Through Our Intake Form

When you complete our intake form, we collect information about you and your situation, which may include:

• Name, phone number, and email address
• Preferred contact method and best time to reach you
• Incident type (such as auto accident, slip and fall, or workplace injury)
• Date and location of the incident
• Description of what happened
• Injury details and whether medical treatment has been received
• Whether a police report was filed
• Whether you have spoken with an insurance company
• Any additional details you voluntarily provide

Information You Provide Through Contact Forms

If you contact us directly, we may collect your name, email address, phone number, and the content of your message.

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies

We use analytics tools to understand how visitors interact with our site. These tools may collect information about your browsing activity across our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Connecting you with a law firm. When you complete our intake form, we use the information you provide to evaluate your inquiry, score it for case quality, and deliver it to a participating personal injury law firm in your geographic area that handles your case type. This is the core function of our service.
• Communications. We may use your contact information to respond to inquiries or send you information related to your submission. We will not send unsolicited marketing emails.
• Website improvement. We use analytics data to understand how visitors use our site, improve our content, and optimize user experience.
• Legal compliance. We may use your information as required to comply with applicable laws, regulations, or legal processes.

3. How We Share Your Information

We are transparent about how your information is shared:

• Participating law firms. When you submit your information through our intake form, it is shared with one personal injury law firm based on your geographic location and case type. Your information is exclusive — it is never shared with multiple firms. The firm that receives your information may contact you to discuss your situation and determine whether they can help.
• Service providers. We may share information with third-party service providers who assist us in operating our website, delivering communications, or analyzing site usage. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal requirements. We may disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers. If InjuryNextSteps is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

We do not sell your information to data brokers, advertisers, or unrelated third parties. We do not share your information with multiple law firms.

4. Your Consent

By completing and submitting our intake form, you expressly consent to:

• Having your information shared with a participating personal injury law firm in your area
• Being contacted by that firm via your preferred contact method regarding your inquiry
• Having your information scored and evaluated by our system to assess case quality

Your consent is recorded with a timestamp at the point of submission. You may withdraw your consent at any time by contacting us, though withdrawal will not affect any sharing that occurred prior to your request.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. These may include:

• Essential cookies that are necessary for the website to function properly.
• Analytics cookies that help us understand how visitors use our site so we can improve it.

You can control cookie settings through your browser. Disabling cookies may affect your ability to use certain features of our website.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes encryption of data in transit and secure storage of submitted information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain the information you submit through our intake form for as long as necessary to deliver it to a participating law firm and to support any ongoing communication related to your inquiry. We may also retain information as required by law or to resolve disputes. You may request deletion of your information at any time by contacting us.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access. You may request a copy of the personal information we hold about you.
• Correction. You may request that we correct inaccurate or incomplete information.
• Deletion. You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-out. You may opt out of receiving communications from us at any time.

To exercise any of these rights, please contact us at the information provided below.

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information as defined by the CCPA.

9. Third-Party Links

Our website may contain links to third-party websites, including law firm websites. We are not responsible for the privacy practices or content of those websites. Once you leave our site or are connected with a law firm, their own privacy policy governs how they handle your information. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights regarding your personal information, or want to request deletion of information you submitted, please contact us:

InjuryNextSteps.com
Email: hello@injurynextsteps.com

This Privacy Policy applies to injurynextsteps.com and all related services operated by InjuryNextSteps.com.